Good Cards

Terms

The small print, in plain English.

These terms apply when you order a card from us. Your legal rights as a consumer are not affected.

Who we are

This site is run by Good Cards.

Your design

Each design is created by AI from your answers and, if you add one, your photo. Every design is unique, so we can’t promise exactly what it will look like, but you see the finished design before you pay and can ask for a new idea up to 2 times.

AI artwork can contain small imperfections, and a likeness drawn from a photo is an illustration, not a photograph. Please check the design, the spelling of names and your message carefully before ordering, because we print exactly what you approve.

Printed colours can look slightly different from how they appear on your screen.

Photos and content you give us

Only upload photos you have the right to use, and only of people (or pets) who would be happy to appear on the card. Don’t ask for anything offensive, hateful, or that copies someone else’s brand or artwork. We may refuse or cancel an order that breaks these rules.

Prices and payment

Prices are shown in pounds sterling and include an envelope and UK delivery, unless you choose faster delivery for an extra charge. The price you pay is the one shown at checkout. Payment is taken securely by Stripe when you order.

Cancelling and refunds

Because every card is personalised and printed to order, the usual 14-day right to cancel doesn’t apply once you’ve ordered. If you’ve made a mistake, contact us as soon as possible and we’ll try to help before it’s printed.

This doesn’t affect your legal rights. If your card arrives damaged, has a printing fault, or doesn’t arrive, tell us and we’ll reprint it or refund you.

Delivery

We deliver to UK addresses with Royal Mail. Delivery times are estimates and can’t be guaranteed, especially around busy times like Christmas. See our delivery page for details.
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